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التدريب التكنولوجي لحاصل الامتياز هو دورة أساسية مصممة لتزويد أصحاب الامتياز بالمهارات التكنولوجية اللازمة لإدارة أعمالهم بكفاءة. سيغطي التدريب أدوات وأنظمة تقنية مختلفة ، بما في ذلك أنظمة نقاط البيع ، وبرامج إدارة المخزون ، وبرامج إدارة علاقات العملاء (CRM). سيركز التدريب على تزويد أصحاب الامتياز بالمهارات العملية والمعرفة للاستفادة من التكنولوجيا لتبسيط عملياتهم التجارية وتعزيز تجربة العملاء.
ستغطي الدورة المواضيع التالية:
مقدمة لأنظمة نقاط البيع ووظائفها
برنامج إدارة المخزون ومراقبة المخزون
فهم برنامج إدارة علاقات العملاء وأهميته
وسائل التواصل الاجتماعي والتسويق الرقمي لأصحاب الامتياز
أمن البيانات والخصوصية في الامتياز
استخدام المنصات عبر الإنترنت لعمليات الحاصل على الامتياز
دمج التكنولوجيا في تجربة العميل
استكشاف المشكلات التقنية الشائعة في منح الامتياز وإصلاحها
ستقام الدورة على مدى يومين ، ويتكون كل يوم من ساعة تدريب. ستتاح لأصحاب الامتياز الفرصة للتفاعل مع المدربين ذوي الخبرة وتبادل الخبرات مع أقرانهم ، واكتساب المعرفة العملية لتنمية أعمال الامتياز الخاصة بهم.
